Young People Support Worker (Floating)
We have a new role available for a Young People Support Worker to work with vulnerable people across the seven West London Boroughs to support them maintaining tenancies after time experiencing homelessness.
Position: Young People Support Worker (Floating)
Location: West London Area
Contract: Permanent
Hours: Full Time (37.5hrs)
Salary: £27,636 Per Annum (ILW) Plus Pension and Other Benefits
Closing Date: Monday 3rd November, 2025
About the Role
As a Floating Support Worker, you will work with individuals who have experienced homelessness to help them maintain their accommodation and improve their quality of life. Supporting people across the seven West London boroughs, you’ll provide tailored, person-centred support that empowers people to live more independently.
Key responsibilities include:
Assessing clients and creating support plans focused on housing stability, life skills, work, learning and wellbeing
Delivering practical support and life-skills training to help people sustain their accommodation
Providing advice, advocacy and signposting to relevant agencies and services
Maintaining accurate records and contributing to team and case management meetings
Building strong partnerships with local authorities, outreach teams and support agencies to achieve the best outcomes for service users
About You
You’ll be committed to supporting vulnerable people to build their confidence and independence. You’ll also bring:
Experience supporting people with complex needs such as mental health issues, substance use, domestic abuse or offending behaviour
Knowledge of housing and benefits systems, and an understanding of the criminal justice system
The ability to work independently and use sound judgement while being a strong team player
A good understanding of safeguarding and professional boundaries
IT literacy including the ability to use reporting systems and data capture tools
A commitment to equality, diversity and inclusion in all aspects of your work
Flexibility to travel and attend meetings or appointments as needed
In return for working here, you will receive:
A comprehensive training package tailored to your needs and role
Flexible working model for suitable roles
26 days annual leave rising to 30 after five years of service
Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
Discount vouchers including gym, retail, food & drink, travel, electricals and more.
Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
Death in service (4x Base salary)
Legal Advice line
About the Organisation
The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
